Welcome to STAR Innovators. We strive to provide high-quality STEM, Robotics, Artificial Intelligence, and skill-development programs for students. This Cancellation and Refund Policy explains the terms under which cancellations and refunds are processed.
1. Program Enrollment
Enrollment in any course, workshop, summer camp, or training program offered by STAR Innovators is confirmed only after full or partial payment of the applicable fees. Once the enrollment is confirmed, the student’s seat in the program is reserved.
2. Cancellation by Participant
Before Program Start Participants may cancel their enrollment before the program begins.
7 days or more before the program start date: Eligible for 80% refund of the total fee.
3–6 days before the program start date: Eligible for 50% refund.
Less than 72 hours before the program start date: No refund will be provided.
3. Cancellation After Program Starts
Once the program, workshop, or course has started:
No cancellation or refund will be applicable.
Missed classes cannot be refunded.
4. Program Cancellation by STAR Innovators
If a program is cancelled by STAR Innovators due to:
Insufficient registrations
Technical issues
Instructor unavailability
Unforeseen circumstances
Participants will receive: Full refund, OR Option to transfer to the next available batch.
5. Refund Processing Time
Approved refunds will be processed within: 7–10 business days
Refunds will be issued through the original payment method whenever possible.
6. Non-Refundable Items
The following are non-refundable:
Registration / admission fees
Learning kits and hardware components
Materials already issued to students
Digital course access already activated
7. Transfer Policy
In certain cases, students may request:
Transfer to another batch
Transfer to another program
Requests will be reviewed case-by-case depending on seat availability.